Privacy Policy

We collect several types of information to provide and improve our Service: **Account Information:** When you register for Bizpro Desk, we collect your name, email address, phone number, company name, and business details. **Business Data:** Information you input into the Service, including client records, product inventory, sales transactions, expense records, financial data, invoices, and reports. **Usage Information:** We automatically collect information about how you use Bizpro Desk, including features accessed, actions performed, time spent, device information (type, operating system, browser), IP address, and log data. **Payment Information:** When you subscribe to a paid plan, we collect billing information such as payment method details, billing address, and transaction history. Payment processing is handled by secure third-party providers. **Communications:** Records of your interactions with our support team, feedback submissions, and survey responses.

We use the collected information for the following purposes: **Service Delivery:** To provide, operate, and maintain Bizpro Desk's features and functionality, including business management, inventory tracking, sales processing, and reporting. **Account Management:** To create and manage your account, authenticate users, process subscriptions, and handle billing. **Improvements:** To analyze usage patterns, identify issues, develop new features, and improve the Service's performance and user experience. **Communications:** To send you service updates, security alerts, technical notices, subscription confirmations, and respond to your inquiries. **Support:** To provide customer support, troubleshoot problems, and address technical issues. **Legal Compliance:** To comply with legal obligations, enforce our Terms and Conditions, protect our rights, and prevent fraud or abuse.

We take data security seriously and implement industry-standard measures to protect your information: **Encryption:** All data transmitted between your device and our servers is encrypted using TLS/SSL protocols. Sensitive data is encrypted at rest using AES-256 encryption. **Access Controls:** We implement strict access controls, ensuring only authorized personnel can access user data on a need-to-know basis. **Infrastructure:** Our data is stored on secure cloud servers with redundant backups and disaster recovery procedures. **Monitoring:** We continuously monitor our systems for security vulnerabilities and unauthorized access attempts. **Regular Audits:** We conduct regular security audits and assessments to maintain the highest security standards. While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances: **Service Providers:** We work with trusted third-party service providers who assist in operating our Service, such as cloud hosting providers, payment processors, email service providers, and analytics tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us. **Business Transfers:** If Iraady Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy. **Legal Requirements:** We may disclose your information if required by law, court order, legal process, or governmental request, or to protect the rights, property, or safety of Iraady Ltd, our users, or others. **With Your Consent:** We may share your information with third parties when we have your explicit consent to do so.

You have certain rights regarding your personal information: **Access:** You can access and review your personal information through your account settings at any time. **Correction:** You can update or correct your account information and business data within the Service. **Deletion:** You can request deletion of your account and associated data by contacting our support team. Note that some information may be retained for legal or legitimate business purposes. **Data Export:** You can export your business data in standard formats (CSV, PDF, Excel) through the reporting features. **Marketing Communications:** You can opt out of promotional emails by using the unsubscribe link in any marketing email or adjusting your notification preferences. **Data Portability:** You have the right to request a copy of your data in a structured, machine-readable format. To exercise these rights, please contact us at info@iraady.com.

We retain your information for as long as your account is active or as needed to provide you with the Service. The retention periods vary based on the type of data: **Account Information:** Retained while your account is active and for a reasonable period afterward to comply with legal obligations. **Business Data:** Retained according to your subscription plan and as required for tax and accounting purposes (typically 7 years for financial records). **Usage Logs:** Typically retained for 90 days unless needed for security investigations or legal compliance. **Deleted Data:** When you delete data or close your account, it is marked for deletion and removed from active systems within 30 days. Backup copies may persist for up to 90 days. You can request earlier deletion of specific data by contacting our support team.

Bizpro Desk is intended for business use and not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such information from our systems. If you believe that we might have information from or about a child under 16, please contact us at info@iraady.com.

Bizpro Desk is operated from the United Kingdom, and your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate. These countries may have data protection laws different from your country of residence. By using Bizpro Desk, you consent to the transfer of your information to countries outside your country of residence, including the United Kingdom. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including: **Standard Contractual Clauses:** We use EU-approved Standard Contractual Clauses with our service providers. **Data Protection Agreements:** All third-party providers sign data protection agreements ensuring GDPR-level protection. **Encryption:** All data transfers are encrypted in transit and at rest.

Bizpro Desk may contain links to third-party websites, services, or integrations. This Privacy Policy applies only to Bizpro Desk and not to any third-party services. We are not responsible for the privacy practices of third-party services. When you use third-party integrations (such as payment processors or cloud storage providers), you may be providing information directly to those third parties. We encourage you to read the privacy policies of any third-party services you interact with. We carefully select our third-party service providers and require them to implement appropriate security measures, but we cannot control their privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: **Notify Users:** Send an email notification to the address associated with your account or display a prominent notice within the Service. **Update Date:** Change the "Last Updated" date at the top of this Privacy Policy. **Provide Notice:** Give you at least 30 days' notice before the changes take effect for material changes. Your continued use of Bizpro Desk after the changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: